Frequently Asked Questions
Everything you might want to know before your visit: from booking and first-timer tips to memberships, gift cards, and cancellations. Still wondering about something? We are happy to help.
How do I book an appointment?
Book online any time or call the studio you would like to visit. Portsmouth is open seven days a week, and Amesbury runs by appointment on staffed days, so booking ahead there is the surest way to reserve your time.
How early should I arrive?
Please arrive about ten minutes early. It gives your relaxation a head start and lets us understand what you are looking for. If you arrive late, we may not be able to extend the session, since another guest is often booked right after.
What should I wear, and what happens during the session?
For table massage you undress to your comfort level and stay draped with a sheet at all times, with only the area being worked uncovered. Craniosacral therapy and Reiki are done fully clothed. Our oils are water soluble and made not to stain, so it is best to skip brand-new clothing.
Can I ask for more or less pressure?
Always. The right pressure is the one that feels right to you, and it can change minute to minute. We check in as we work, and you are welcome to speak up any time.
Do you offer couples massage and a day-spa experience?
Yes. We offer couples massage and a relaxed day-spa experience. Tell us what you have in mind when you book and we will set it up.
How does the membership work?
Can I freeze or cancel my membership?
How do gift cards work?
Gift cards come in any amount and are redeemable for any service at either studio. Buy one online in a couple of minutes or pick one up in studio. See the gift cards page to purchase.
What is your cancellation policy?
We ask for 24 hours notice to change or cancel an appointment so we can offer the time to someone else. Late cancellations may be charged for the reserved service. Full details are on the cancellation policy page.
Can children come with me?
Where are you located, and is there parking?
- We have two studios: Portsmouth, NH at 95 Brewery Ln, Unit #17, and Amesbury, MA at 100 Macy Street, Unit 2A. Both have parking nearby, with free parking at the door in Portsmouth. See our Portsmouth and Amesbury pages for hours and directions.
Are the same services offered at both studios?
Our full menu of massage, facials, and specialty wellness is available at both studios.